What size are your lights? All our letters and numbers are 1.1m tall. For information on our symbols please contact us directly.

How much do your lights cost to hire? Please get in touch with our Office Team and let us know your requirements so that we can supply you with a price.

Can I have them in more than one choice of LED colour? Our most popular choice of colours are our Warm White and Cool White . We do have a small variety of other colours, but these are limited.

Where can the lights go for our event? All our letters and numbers can be used outside in all weather conditions.

What voltage are your lights? All our lights use low voltage 24V power system.

We want to put the lights somewhere with no electrical point, what can I do? Our lights can be battery operated if wanting to use in a remote area.

Which payment methods do you accept? Bank Transfer / CC Master – Card Visa – AMEX / CASH (no change kept on premises)

What is your cancellation policy? Please see https://letterlights.com.au/terms-and-conditions/

What is your cancellation policy during Covid-19? If we are put in to a lockdown during your event , we will refund your deposit or see if we can rearrange for another date for you.

Can you make something for me? We can custom make most designs and deliver state-wide. We do not make items for rival businesses, sorry!

Where are your letter lights made? All items are locally made in Altona, Victoria.

What are your lights made out of? Our lights are made from high quality carbon steel , shaped & stitch-welded in our workshop.

I’d love a quote, when will you get back to me? We strive to reply with a quote the same day!

Can we tag you in Social Media? Yes! We love all photos of our lights. Our Instagram is letter_lights please tag away!